Do you have an order deadline?
Yes. Same day orders can be submitted until 10am each day Monday- Saturday.
* Flower Box must be ordered at least one day in advance.
Flowers will be different than pictured?
YES. As we only buy seasoned and local flowers, try to reduce as much waste as possible and also make our work more fun, we offer the style and "feel" of the bouquet, however, specific flower and color combination will differ each time.
Currently we offer following styles:
Romantic- We usually use combination of Spray Roses, Spray Mums, Roses, Ranunculus, Lisianthus Flowers, Aster Matsumoto, Protea, Freesia, etc.
Wildflower- We usually use combination of Spray Mums, Ranunculus, Sunflower, Lisianthus Flowers, Aster Matsumoto, Craspedia, Eryngium, Cornflower, Yarrow, Gomphrena etc.
Colorful- We usually use combination of Sunflowers, Spray Mums, Roses, Spray Roses, Ranunculus, Lisianthus Flowers, Dahlia, Aster Matsumoto, Protea etc.
Classic- We usually use combination of red Roses, Spray Roses, Callas, Lisianthus Flowers, Tulips etc.
If you DO NOT wish a specific flower please notify us immediately via e-mail email@example.com and we will work with your order to avoid unwanted flower options
What is a Flower Box?
A flower box is our signature creation. Our regular flower box consists of 20 small bouquets, each made with love, care separately wrapped. They can be used as party favors for Weddings, Baby showers, Birthday parties or any other way you prefer. Sometimes our clients have specific requests such as the color scheme or specific flowers. Please notify us immediately if you have such requests at firstname.lastname@example.org
Box is included in the price and order must be placed at least one day in advance. Each small bouquet is carefully wrapped and has a foam with water inside. They will last approximately 8-12 hours without the water.
Can i select the flowers?
No. Every day we buy fresh flowers from local growers and farmers markets. We base our selection on season, availability and imagination. This is the most sustainable way and reduces waste. We create one bouquet of each style. If you do not wish specific flowers in your bouquet please e-mail us at email@example.com
Where do we deliver?
Santa Barbara, Montecito, Carpinteria, Summerland and Goleta, CA
By what time flowers will be delivered?
Orders will be delivered to business and residential addresses between 1pm - 6pm on the day you request them to be delivered. If you have a desired delivery time please e-mail us at firstname.lastname@example.org. We don`t promise but will do our best to accommodate your request.
Can I request specific delivery time?
No. We calculate the most efficient route on the day, which helps keep the price of our flowers down.
If you have a desired delivery time please e-mail us at email@example.com. We don`t promise, but will do our best to accommodate your request.
What days do you operate?
We deliver Monday to Saturday, except on Thanksgiving, Christmas and New Year`s Eve.public holidays, Christmas and New Year. We also operate on certain holidays that fall on weekends, such as Mothers' Day and Valentine`s Day.
Can I include a message?
Yes of course! When you order your flowers there is a message box that says 'Message to recipient?", this is where you fill in your message to the person you are sending them to. Don`t forget to sign it too unless you prefer to stay anonymous. If you feel you went passed this point and didn't fill it out right, you will receive a confirmation email that will include the message chosen. If still unsure, our email is firstname.lastname@example.org immediately.
What if nobody is home?
If there’s nobody to receive the flowers, we’ll do our best to find a discreet and shady spot for them and they come with a wet foam inside to give them water.
What is your refund policy?
Returns and Refunds:
Due to the nature of our products we do not offer returns or exchanges.
If you are not satisfied with our products please do the following steps:
1. Take picture immediately after receiving your flowers and noticing the issue.
2. Contact us immediately describing in details the issue and attach picture for reference. Submit to email email@example.com
3. We will review and contact you within 2 business days.
4. If refund is applicable we will refund the money using the payment method originally used to submit the order.
As described every bouquet is unique and different. Product picture is a reference for the style and "feel""of the bouquet but individual flowers and exact color combination can vary.
Wilted flowers complaints due to the failure of unwrapping, cutting stems and placing flowers into the water will not be honored.