Return Policy and Shipping Information
Returns and Refunds:
Due to the nature of our products we do not offer returns or exchanges.
If you are not satisfied with our products please do the following steps:
1. Take picture immediately after receiving your flowers and noticing the issue.
2. Contact us immediately describing in details the issue and attach picture for reference. Submit to email firstname.lastname@example.org
3. We will review and contact you within 2 business days.
4. If refund is applicable we will refund the money using the payment method originally used to submit the order.
As described every bouquet is unique and different. Product picture is a reference for the style and "feel""of the bouquet but individual flowers and exact color combination can vary.
Wilted flowers complaints due to the failure of unwrapping, cutting stems and placing flowers into the water will not be honored.
Shipping and Delivery
We offer Local Complimentary delivery in Santa Barbara area Monday through Saturday.
For the rest of California deliveries we offer flat fee of $19 for delivery on Tuesday- Friday with no delivery on Holidays. No same day delivery is available for California shipments.
For Nationwide shipping we offer flat fee of $40 for delivery on Tuesday- Friday with no delivery on Holidays. No same day delivery is available for Nationwide shipments.